FAQ

Frequently Asked Questions

  1. What is the status of my order?
  • We have you covered! We will email you as items in your order ship, or if there are updates on the status of your order. Can't find the email? Click here to check the status of your order. COVID-19 potential delivery delay: our carriers are currently experiencing delays in delivery. We apologize for the inconvenience this may cause.
  1. My discount code is not working, what do I do?
  • We are sorry you are having trouble checking out, please note that some discount codes require users to create an account on the site and be logged in upon check out to utilize the discount code.
  1. Where is Clothing Shop Online based?
  • Our office is located in sunny Hermosa Beach, California, just a few steps from the Pacific Ocean and the kind of people who say "gnarly" (really).
  1. Where are your products shipped from?
  • We ship from 6 warehouses around the US. With so many shipping centers across the country, we provide some of the fastest, most affordable delivery options in the industry.
  1. Can I expedite my shipping?
  • Yes! We offer expedited shipping options within checkout.